Normal - Experience

Designed for experience providers who incur logistical costs prior to service delivery, such as food, transportation, entrance fees, accommodation reservations, or other complementary supplies. It offers different refund tiers based on the cancellation notice, protecting both the provider and the traveler.

The refund percentage is calculated based on how far in advance you cancel relative to the service start date. Timeframes are measured in hours before the scheduled time.

• More than 15d before — 100% refund. If you cancel within this timeframe, you will receive a full refund of the amount paid.
• Between 7d and 15d before — 60% refund. If you cancel within this timeframe, you will receive 60% of the amount paid as a refund.
• Between 3d and 7d before — 30% refund. If you cancel within this timeframe, you will receive 30% of the amount paid as a refund.
• Less than 3d before — No refund. Cancellations within this timeframe are not eligible for a refund.

Regardless of the refund percentage applied, WildTrip will retain its commission for platform operation services. This commission is calculated on the amount returned to the service provider —not on the total booking value— and corresponds to the cancellation policy selected by the business when publishing its services on the WildTrip administration portal.