Non-refundable
Experience
All policies
Applicable to experiences with on-demand capacity, where the provider reserves specific logistics for each booking once payment is confirmed. Since resources are committed immediately, this policy does not include refunds in case of user cancellation.
The refund percentage is calculated based on how far in advance you cancel relative to the service start date. Timeframes are measured in hours before the scheduled time.
Non-refundable. This policy does not offer refunds once the payment is confirmed.
Regardless of the refund percentage applied, WildTrip will retain its commission for platform operation services. This commission is calculated on the amount returned to the service provider —not on the total booking value— and corresponds to the cancellation policy selected by the business when publishing its services on the WildTrip administration portal.
All bookings are protected by WildTrip